Jewellery Care
How To Take Care of Your Engagement Ring
Your Precious New Ring Is Made To Last
We believe your ring should be worn and cherished daily, which is why we recommend regular maintenance to keep it in perfect condition.
While your ring is made from solid gold or platinum and expertly crafted, it is still delicate.
Proper care and attention will keep your ring safe and looking its best. In this guide, we share essential tips and best practices for cleaning, storing and maintaining your ring for a lifetime.
Expert Tips
Always take your ring off when doing hands-on activities, working out or going swimming.
Clean your ring with a soft toothbrush and soapy water, or bring it to us for a complimentary ultrasonic clean.
Always store your ring somewhere safe like in your ring box when you’re not wearing it.
All of our rings come with a lifetime manufacturing warranty, so rest assured your ring will last a lifetime.
General Maintenance
How To Clean Your Engagement Ring
There are a few ways you can keep your engagement ring clean and sparkly. We recommend cleaning your ring once every few months depending on your lifestyle.
Using a soft toothbrush and a bowl of warm water mixed with gentle dish soap, soak your engagement ring in the mixture for a few minutes before giving it a gentle scrub. The key is to be gentle to avoid scratching the metal.
Make sure to get behind the prongs and the back of the stone as this is where the most dirt buildup happens! Once your ring is clean, rinse it under running water and let it air dry, or wipe it down with a lint-free cloth. You can also give it a quick polish with the complimentary polishing cloth included with your ring.
Tip: If you notice the stone
is loose, avoid scrubbing it and bring it to your nearest showroom for assessment instead!
At Cullen Jewellery, we love aftercare. That’s why we offer lifetime complimentary ultrasonic cleaning for any ring purchased from us. This service is available via a quick 15-minute drop-off appointment and is done on the spot, so you can have your beautiful ring back looking nice and sparkly without having to wait weeks.
Ultrasonic cleaning is a process that uses high-frequency sonic waves to gently lift and remove dirt, grime, and contaminants from your precious jewellery and is usually more effective than just scrubbing. It can be done as frequently as necessary, but your sales consultant will always check to make sure no stones are loose before proceeding!
Tip: If you don’t have time to arrange a full polish before your wedding or engagement party, this is a great way to give your engagement ring a quick refresher and get it clean again!
Using a soft toothbrush and a bowl of warm water mixed with gentle dish soap, soak your engagement ring in the mixture for a few minutes before giving it a gentle scrub. The key is to be gentle to avoid scratching the metal.
Make sure to get behind the prongs and the back of the stone as this is where the most dirt buildup happens! Once your ring is clean, rinse it under running water and let it air dry, or wipe it down with a lint-free cloth. You can also give it a quick polish with the complimentary polishing cloth included with your ring.
Tip: If you notice the stone
is loose, avoid scrubbing it and bring it to your nearest showroom for assessment instead!
For more information, check out our video on How to Clean your Engagement Ring from Home.
When To Take Off Your Ring
While we understand you never want to take off your beautiful ring, certain activities can be damaging if it's worn. Here are some recommendations on when to take off your ring!
Heavy Physical Labour
We recommend taking off your ring while performing any activity that involves contact, including lifting weights or boxing! Activities that require you to grip something with force, including heavy grocery bags, can damage the metal of your ring over time, and can eventually cause your band to warp or snap through repeated strain.
Swimming
This includes the beach, the pool or the hot tub! Chlorine can not only leave residue on your stone, adding grime and dulling its sparkle but it can also weaken the metal of your ring, causing discolouration and the prongs to potentially loosen.
Furthermore, cold water can also cause your fingers to shrink temporarily, increasing the risk of your ring falling off and getting lost!
Household Chores
When doing housework such as cleaning, gardening or cooking, it’s important to take care of your ring! Some cleaning products contain harsh chemicals that can discolour your ring over time, while other activities may leave dirt and residue build-up around your stone. Also, any hands-on activity may result in your ring getting caught, snagged or hit, so always be mindful if you decide to keep it on!
Sleeping
While not necessarily dangerous to wear to bed, your ring may get caught or snagged on bed sheets, hair, or clothing overnight, potentially damaging or loosening its prongs.
Pro Tip: Always make sure to keep your ring in a safe place when you’re not wearing it. We recommend storing it in your Cullen Jewellery pouch or ring box and leaving it somewhere that is easy to remember!
Learn more about ring care
Lifetime Warranty
Our Promise To You
We know your ring is precious to you. At Cullen Jewellery, our commitment is to craft high-quality rings that last a lifetime.
That’s why we offer a complimentary Limited Lifetime Manufacturing Warranty from the date of purchase against all manufacturing defects on all gold and platinum jewellery.
We will repair or replace any faults deemed to be manufacturing defects at no charge, including covering the cost of return shipping and postage.
Ready For The Next Step?
Did you know that at Cullen Jewellery, we customise all our wedding bands to ensure they fit perfectly with your Cullen Engagement Ring? No matter if your ring is high or low-set, we’ll have a wedding band to match.
No, it's generally not recommended. Soap, shampoo, and conditioner can leave a filmy residue on the stone, reducing its sparkle, and potentially loosening the stone.
While diamond and moissanite are durable, we recommend removing your ring while swimming, exercising, cleaning, cooking, and gardening to protect it from chemicals and physical damage.
It depends on the activity. High-contact exercises pose a risk of damage. For gentler exercises like running or cycling, it's safer, but we advise caution.
We recommend removing your ring for activities like exercising, swimming, cooking, cleaning, gardening, and sleeping for its safety.
Store your ring in a safe, memorable place, preferably in its own fabric-lined case, ring pouch, or box to avoid scratches or damage.
Yes, at least once a year for a deep clean and to check for any loose stones or damage for regular maintenance.
Regular cleaning is recommended to maintain its sparkle. Gentle soap and warm water are sufficient for most cleanings.
Remove your jewellery before swimming in the ocean or a chlorinated pool to prevent damage.
Bring it to a professional jeweller for repair to avoid further damage. For all Cullen Jewellery products, please kindly return your ring back to our Melbourne workshop. You can contact sales@cullenjewellery.com for further information.