You can rest assured knowing your engagement ring is brought to life by expert hands to last a lifetime and beyond. From the initial design to the final polish, our artisans employ their expertise to create a ring that will become a cherished heirloom for generations to come.
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Our devotion to quality is uncompromising. Every ring stands the test of time, maintaining its lustre as we never hollow out our bands or resort to lower-purity alloys. You're investing in durability, strength, and beauty.
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Your love story is unique, and we believe your engagement ring should reflect that. Enjoy an unparalleled design experience as you take the reins in creating a one-of-a-kind symbol of your love. Our experts collaborate with you to bring your vision to life.
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While not affiliated with the numerous harms of mining, Cullen Jewellery recognises that energy is required to create lab grown gemstones. We actively offset our emissions and lead in environmental responsibility through diverse initiatives, building a better planet for all.
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As a family business, Cullen Jewellery deeply empathises with the communities impacted by traditional mining practices. Our philanthropic initiatives reimagine industry norms and create brighter futures for those living within them.
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Super informative, supportive and individualised service. Cannot recommend it more! We had no idea walking in but left certain of our choice. Thank you Cullen!
Cullen Jewellery's selection of lab grown diamonds is certified 100% Carbon Neutral by Clear Neutral, an authority in carbon neutral certification. Embrace a brilliant, sustainable tomorrow by choosing our lab grown diamonds today.
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Your questions, answered.
Crafting of your ring typically takes 8-10 weeks, with expediting options available if you need it sooner. The exact completion date can be conveniently found on each product page. Please note that shipping is not included within this date and you can find all our shipping information here. For all timeframe information please visit our crafting timeframes page.
If you need help selecting from our range of diamond engagement rings or lab grown engagement rings, please contact us here. Our team, experienced in both lab created diamonds and moissanite, will assist you.
Cullen Jewellery offers a free Lifetime Manufacturing Warranty on all our products, including lab grown diamond rings, ensuring peace of mind.
Yes! At Cullen Jewellery, we offer free international shipping on all orders, including those for the perfect diamond engagement ring. Shop online and add your chosen piece to your shopping bag with ease.
Import Duties and Taxes
Most of our orders are sent as DDP (Delivery Duty Paid - this means import duties & taxes are covered). However, there may be cases where you may have to pay local import taxes and duties, which Cullen Jewellery does not cover, as some countries do not allow us to pay them as the sender. For more details, please check our Shipping page or contact your local customs agency.
Our showroom, featuring a range of lab grown diamond rings and moissanite pieces, is open by appointment only. Discover our collection of lab grown diamond engagement rings and moissanite in person or online.
At Cullen Jewellery, we offer free ring sizers for our entire range. Measure your ring size comfortably at home for that perfect fit.
Absolutely! We understand that many of our products are purchased as surprise gifts for events such as an engagement. For this reason, we use subtle packaging that will not give away the contents of the package.
Please let us know if we can help you in any other way to keep your purchase a surprise!
At Cullen Jewellery, we accept payments via direct debit, cash (Melbourne only) or card. If you are looking for an extended payment plan, we also offer interest-free finance via Humm.
At Cullen Jewellery, we value the craftsmanship and dedication involved in making each unique piece of special occasion jewellery. Therefore, we do not offer refunds/returns or exchanges unless the item is faulty or damaged. Please see our Returns Policy for more information.
Absolutely! At Cullen Jewellery, we offer One Free Resize for engagement and wedding rings to use within the first 12 months of your ring's completion (subject to eligible design style/metal type).
*There are certain resizing restrictions for each ring design. The specific information can be found on the product page of each ring. Read more about resizing.
