(618) 681-5688

Say Yes To Express

Enjoy fast and insured shipping on us.


Free express shipping on all orders.

Pickup is available from our Australian showrooms.


Free express shipping on orders above 400 USD

We cover duties and taxes for most countries, details below.

Every order is shipped via insured post, ensuring your precious purchase reaches you safely.

When to Expect Delivery

(after we complete your order)



2-4 Business Days

Subject to courier delay

New Zealand

New Zealand

3-4 Business Days

Subject to customs delay



4-6 Business Days

Subject to customs delay


Rest of the World

7 Business Days

Subject to customs delay

Please Note:
  • The delivery times are estimates from our shipping partners. Peak periods and unforeseen events may affect these times.
  • Most jewellery is made to order, typically completed within 40 business days.
  • For specific products, check their individual pages for estimated completion dates.
  • We do not currently ship to India and China.
  • International shipping is only available for clients residing outside of Australia.

Showroom Pickup

(after we complete your order)

If showroom pick-up is chosen at checkout, please allow a minimum of 2-4 business days in addition to your Completion Date for your order to arrive at your desired showroom (Melbourne excluded).

Upon collection, a physical ID (driver's license or passport) that matches the name on the order or a third-party name that has been authorised is required.

Secure. Discreet.

A signature on delivery makes sure your parcel goes to you.
Track your parcel's whole journey.
Fast Delivery
Shipped via Express mail.
Free full-value insurance.
Subtle Package
Subtle packaging - for the perfect surprise.

In Safe Hands

Australia Post Express


Australia Post Express
DHL Express

USA and International

DHL Express
Note: We do not ship to PO Boxes

Import Duties and Taxes

Most of our shipments go out as DDP (Delivery Duty Paid - import customs duties & taxes covered). However, there are some countries that require you, the purchaser/local resident to pay local or personal tax responsibly in your country, which Cullen Jewellery does not cover. This is because the customs department in your country may not allow for the charges imposed to be billed outside of your country. For more information, we recommend checking with your local customs department prior to ordering. Alternatively, you can contact us via our contact form.

Covered Countries If your country isn’t listed in the search, you may have to pay local import taxes and duties, which Cullen Jewellery does not cover. For more details please check with your local customs agency.

Covered Countries