Custom Engagement Rings
Our approach
Your ring, your design
Can’t find the ring you want in our collection? We may be able to create it with you. Our custom design process brings your ideas to life, working with you from first inspiration to the final piece.
What we mean by ‘custom design’
- Designed one-on-one with our client advisors
- Your choice of stone, metal, and setting
- Complimentary consultations
- No customisation fees
- CAD visualisation before crafting begins
- 35 business days crafting turnaround
- Lifetime warranty
Still deciding between custom and made-to-order? See how they compare

The custom design journey
From your vision to the finished ring
1. Bring us your idea
Bring your inspiration – a sketch, reference image, existing piece or just an idea – and we’ll help you shape the details in a complimentary in-person or virtual consultation. Then we’ll follow up with a quote based on your exact design.
2. Select a stone
Choose the stone (or stones) at the heart of your design. We’ll guide you through the world of lab-grown diamonds, sapphires and moissanite in the shapes, sizes and colours that suit your vision and budget.
3. Review your design
We’ll visualise your ring with computer-aided design (CAD) using exact specifications, with your first design ready within 5 business days of confirming the relevant details. Review and approve the design before crafting begins.
4. Bring your ring to life
Our jewellers will cast, set and finish your ring by hand, followed by meticulous quality checks. Allow 35 business days for crafting from CAD approval to completion – we’ll provide specific guidance on this based on your design.

Need help finding the perfect ring?
Explore your options, understand what’s possible and decide whether made-to-order, ready-to-ship or a custom design is right for you.
BOOK APPOINTMENTYour questions, answered
A made-to-order ring starts with one of the existing designs you see on our website. You can personalise certain details including the band, setting, materials and finishing details. Because the design already exists, it doesn’t require a new CAD design and follows our standard crafting process.
A custom ring is a design that doesn’t yet exist in our collection. Our jewellers create a new CAD design for you to review and approve before crafting begins. That’s why custom rings follow a different process and timeline depending on your design.
We also have a curated collection of ready-to-ship rings available, ready for dispatch in 1–4 business days depending on the design.
We don’t charge any customisation fees. Instead, we base the price on the amount of metal as well as the type, size and number of gemstones used. These factors, along with the complexity of your chosen design, determine the final price of your custom ring. Our team can work with you to create a design that reflects your preferences while staying within your preferred budget.
Once we’ve finalised the details with you, we’ll visualise your ring using computer-aided design (CAD) and get it to you within 5 business days. You’ll then have time to review and approve it. Once you’ve approved the CAD, your ring enters our standard 35-business-day crafting timeline.
The time you take to review and approve your CAD is additional to the crafting timeline, so approving your design quickly means we can begin crafting sooner. Read more about crafting times
Shipping time is additional and varies by region. Find out more about shipping
Yes. You can choose from a range of gemstones, including lab-grown diamonds and lab-grown sapphires, as well as precious metals like yellow gold, white gold and platinum. All gemstones must be sourced through Cullen, so we’re unable to create a ring using a stone you already own. But if you have something specific in mind, our team can help source a gemstone that suits your design and preferences.
Yes. All custom Cullen engagement rings crafted in gold or platinum come with a lifetime manufacturing warranty, which protects against defects in materials and workmanship. This gives you peace of mind that your custom ring is made to our high standards and designed to last.
No, you can design your custom ring entirely online if you prefer. Our custom design experts offer personalised, one-on-one virtual consultations and can guide you through the process from wherever you’re located. To get started, fill out the form on this page or get in touch with our team to discuss your ideas.
Yes. We take a considered approach to responsible sourcing and production across all of our jewellery, including custom rings.
Most importantly, we do not use mined diamonds. All Cullen diamonds and gemstones are lab-grown, meaning they are created in controlled laboratory environments, without the environmental disruption and potential human rights concerns associated with diamond mining. Lab-grown diamonds have the same beauty – and physical and chemical properties – as mined diamonds, without the need for mining.
We recognise that growing diamonds still requires significant energy. That’s why we offset the carbon emissions associated with the production of our diamonds through verified environmental projects. We provide proof of this to all our clients with a verifiable certificate.
Our commitment also extends to the materials used in our jewellery. We continue to increase our use of recycled precious metals and work with suppliers certified by the Responsible Jewellery Council, alongside initiatives focused on responsible sourcing, waste reduction and supplier accountability.
Find out more about our approach to responsible jewellery, environmental initiatives and social impact in our Impact Report.
Yes, we can resize most custom Cullen rings, and we offer one complimentary resize within the first 12 months after we complete your ring. Because every custom design is unique, our jewellers will first assess your ring to determine whether we can safely resize it and how many sizes we can adjust it up or down. This helps us protect the ring’s structural integrity and preserve the details of your custom design.
If you have concerns about sizing or think you may need to resize your ring in the future, let us know during your initial consultation. Our team can take this into consideration when discussing your custom design. Find out more about our free resizing policy.
Start the process
Start your custom journey
Tell us your ideas below and one of our custom ring experts will be in touch.

Expert Guidance
Browse expert advice on designing, choosing and crafting the engagement ring that’s right for you.
